WHOLESALE TERMS & CONDITIONS
· Each order receives our prompt attention; shipping times may vary by season. Please allow 2 weeks whenever possible. Make us aware of special events, open houses, etc. While we cannot guarantee delivery, we make every effort possible to get the product to you when you need it.
· MINIMUM OPENING ORDER: $300.00
· MINIMUM RE-ORDER: $150
· Wholesale pricing offered to the trade only, resale tax # required & proof of business.
· PAYMENT: We accept Visa, MasterCard, and Discover. We DO NOT SHIP COD.
· SHIPPING AND HANDLING FEE: We ship UPS and charge actual shipping/packaging costs
· LOCAL PICK UP – Orders placed ahead of time may be picked up at our shop in Maytown or brought to a cash & carry show with sufficient prior notice
· NSF CHECKS: $30.00 charge for each returned check, with future orders by certified funds only.
· ERRORS or SHORTAGES must be reported within 5 DAYS of receipt.
· Any quality issues must be reported within 5 DAYS of receipt. Goods returned without authorization will not be accepted.
· All returns may be subject to a 20% RESTOCKING FEE.
· All merchandise is carefully examined when packed and leaves our premises in good condition via UPS GROUND. DAMAGE CLAIMS must be filed by the customer to UPS or appropriate carrier. They will want to see items in the original box, with all original packing material. Retain cartons & packaging for inspection.
· Prices may be subject to change without notice, as our raw material costs fluctuate.
· Retailer is responsible for passing on candle care & safety instructions to the ultimate consumer.